Events We hold a number of invitation-only events for senior retailers on specific and relevant retail topics. Our speakers are senior retailers from major retail companies who come and talk to our guests about their experiences in a specific field. The events give our guests the opportunity to meet their peers as well as learn from the experiences of our speakers and each other. The feedback we receive from our guests tells us that they find the events highly valuable.
Here are some examples of events we have held recently.
A breakfast seminar hosted by Javelin Group for retail ecommerce and supply chain directors,
25th April 2008
The continued rise in online sales presents major challenges for retailers’ warehousing and logistics. As ranges widen and daily volumes increase, maintaining service and controlling unit costs become more difficult. Automation is not a straightforward option, with short term demand and uncertainty over longer term business plans requiring highly flexible solutions.
Speaker
Neil Ashworth, Supply Chain Director, Tesco Direct
A breakfast seminar hosted by Javelin Group, 18th April 2008
Discover the real differences between
ecommerce solution vendors and to hear the opinions of Paul Parker, one of the UK's most experienced ecommerce CIOs.
Speaker
Paul Parker, Global CIO, Hagemeyer
A breakfast seminar hosted by Javelin Group, 7th March 2008
Learn from a leading retailer and wholesaler who are successfully increasing sales and reducing costs, through staff scheduling and store performance management, in their branch networks.
Speakers
Roger Frost, Group Retail Productivity Director, Carphone Warehouse
David O’Byrne, Newey & Eyre
A breakfast seminar hosted by Javelin Group for retail contact centre and customer service directors, 29th February 2008
How do you delight customers in your retail contact centre, without increasing overall costs?
Speaker
Michael McAuley, Head of Customer Insight and Experience, Carphone Warehouse
A breakfast seminar hosted by Javelin Group, 1st February 2008
As sales via direct channels grow, making buying and merchandising work well across the different dynamics of stores, web and catalogues is challenging for many retailers. Lead-times differ, product sales potential varies, and allocating limited stocks across channels can result in availability issues. In many cases, the buying and merchandising organisation, incentives and KPIs need significant change to support multiple channels, particularly where B&M teams may currently be in separate buildings, using separate systems and have different cultures.
Speaker
Tim Curtis, Managing Director, Lands End UK
A breakfast seminar hosted by Javelin Group, 11th January 2008
Are you maximising your online marketing spend?
Are you merchandising your website effectively?
What strategies and tactics should you introduce in 2008 to achieve a better payback?
Will you need additional technologies or can you reach best practice with your existing packages?
How do you ensure your customers are satisfied with their online shopping experience?
Speakers
Peter Fitzgerald, Industry Leader for Retail Vertical, Google UK
Larry Freed, President/CEO, ForeSee Results
A breakfast seminar hosted by Javelin Group, 14th September 2007
In the face of a rapidly expanding range of ecommerce technology choices, how should retailers plan their technology and select the right ecommerce applications? Which are the leading solutions and why? How do you choose between a leading ecommerce application or an ASP? How useful are solutions such as search and navigation, product information management (PIM), and analytics? How do you enhance an existing site without starting again?
Speakers
Michael Ross, former CEO of Figleaves.com, now Director of eCommerce for Baugur Group
Simon Evetts, CTO of Javelin Group
A half-day event hosted by Sir Geoffrey Mulcahy, Chairman, Javelin Group, 7th June 2007
2006 was another record year for the UK buy-out market with £26bn invested, of which a large share went to retail. With private equity fund sizes getting bigger every year, this ownership model is helping to shape the future of retail. Join us for a seminar with retail leaders and investors, who will discuss how private equity can transform retail businesses and create shareholder value.
Speakers
Gunnar Sigurosson, MD of Baugur Group's Retail Investments Division
Nick Samuel, MD of Hobbs
Alan Giles, Chairman of Fat Face
A breakfast seminar hosted by Javelin Group, 25th May 2007
How do you improve productivity in your retail contact centre, while maintaining a high quality of customer service? Learn first-hand from one of the leading call centre managers in the industry, who has addressed these challenges during a period of rapid growth and change.
Speaker
Ian Naylor, Head of Customer Service, Tesco.
A breakfast seminar hosted by Javelin Group and Manhattan Associates, 21st March 2007
The dramatic rise in online sales presents new challenges for retail supply chain and logistics directors. Learn first-hand from one of the leading supply chain directors in the industry, who addressed these challenges and successfully dispatches and delivers over 5000 Internet orders a day.
Speaker
Neil Ashworth, Supply Chain Director, Tesco Direct.
